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Fix Blank Message of Promotion Error in Aras Innovator While Using IE 11

Blank message may show up like below picture when server throw an error at life cycle promotion.
(Not sure which version has this bug and when being fixed.)

Solution:

  1. Open the file "\Innovator\Client\scripts\promoteDialog.html" on server.
  2. Find the function "closeWindow".
  3. Modify as below:
    
function closeWindow(value) {
 if (dialogArguments.dialog) {
  setTimeout(function () {
   dialogArguments.dialog.close(value);
  }, 100);
 } else {
  window.returnVal
ue = value;
  window.close();
 }
}
  4. Open the file "\Innovator\Client\web.config".
  5. Increase the attribute "filesRevision" value of tag "cachingmodule".
    
<cachingModule moduleEnabled="true" filesRevision="2" />

References:
Return error at LifeCycle Transition Pre Server method - Aras Open PLM Community
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